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Assistant not working with bluetooth

markceri
Star I
Please tell us some basic information before asking for help:
Model Name: zenfone 9
Firmware Version: ww 32.2030.2030.26
Rooted or not: no
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): no
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I can trigger the google assistant with the bluetooth button dedicated to it (samsung buds pro) but it doesn't hear my voice.
It doesn't matter if the phone is unlocked or locked, or that it is in "trusted devices", it records no sound via bluetooth.
2-3 seconds later it pops up again with what looks like the same assistant and now it accepts voice input from my phone itself. 
4 REPLIES 4

Mansi_ASUS
Moderator
Moderator
Hey @markceri, thanks for bringing this to our attention, we'll forward it to the relevant department.

markceri
Star I
Mansi_ASUS

Hey @markceri, thanks for bringing this to our attention, we'll forward it to the relevant department.


View post
thanks, I'm waiting for a solution

Mansi_ASUS
Moderator
Moderator
Hey @markceri!
I heard back from the R&D department, and they suggested that you should try to reconfigure the setting for BT voice recognition.

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.