12-29-2022 12:00 PM
02-03-2023 07:57 AM
Some problem here. Purchased last week gt axe16000, and can't see 6ghz band. Tried with samsung s22 ultra (which should be capable to connect to 6Ghz Wifi 6E band according to specs) and can not see the 6ghz wifi signal. Also bought and ax210 network card to tried a second way, and nothing, 6ghz wifi signal is not visible....very dissapointed. In the past had the same issue with a AC5300, with 2.4 band...history tend to repeat, had to get a new one....that time was easy to test due to multiple devices using that wifi technologie, now with 6ghz is different and more complicated matter. Contacted tech support and no useful help was given. Live in Argentina and got the router from US, and local tech support not even knew what was i taking about when mencioned the problem, even though, they were familiarized whith the axe16000, international warranty is no atanaible, at least in Argentina. Very sad...
08-21-2023 07:26 AM