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. 142 update dropping reception

Rising Star II

Hi asus

This new . 142 update that's has come through 

I don't know what you have done but now the phone is loosing reception regularly. 

It literally looses the reception for a minute and then finds it again. At one point it even rebooted it self


I'm on the telstra network in Australia. 


Also VoLte seems to have stopped working now too. 


Hey @MrAvenger,
Can you please share a log file?


Please follow the below steps to enable the built-in log tool (Bug reporter).

1. Open “Calculator APP”

2. Enter “.19595+=”

3. Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.

4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.

5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".

6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.

Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

I can't be bothered creating log files when I'm not the only one with this issue. And not to mention it can be easily recreated by enabling wifi calling. 

Community Manager
Community Manager
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