04-19-2024 07:26 PM
Was taking a picture and the phone turned off suddenly. Does not respond to charging, or pressing the power button or anything in this guide (https://www.asus.com/support/faq/1015488/).
Phone is still gets warm, even though there is nothing on the screen. Does not respond when plugged into PC USB either.
Any way to recover data?
Thank you.
04-21-2024 06:09 PM
@eee1
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.
04-22-2024 08:10 AM
@eee1 - please also post your issue into this thread - I am not a moderator
To Asus and all owners of a dead Zenfone 8 - ASUS - ZenTalk - 405921
05-06-2024 04:45 AM
This is exactly what happened to my phone, have you had any luck recovering your data?