07-28-2023 07:29 AM - edited 07-28-2023 07:39 AM
07-30-2023 07:33 PM
@Hilman1
Regarding the issue you have reported, please refer to the following FAQ to see if the situation can be resolved.
https://www.asus.com/support/FAQ/1006657/
If the issue persists, we kindly request you to send your phone for repair to further investigate the matter. Once you obtain the RMA number, please provide it to me so that I can notify the service center about your case.
I have sent you a message, you can provide your contact information and RMA No through the message.
Sorry for any inconvenience it may be caused.
08-08-2023 11:34 AM
All the steps in the link unfortunately did not solve my problem !(
08-08-2023 06:27 PM
@Volodymyr_444
Based on your situation description, it is recommended to contact the service center at your location to send your phone for repair. Once you have submitted it for repair, please provide me with your RMA NO, and I will ask the local service team to assist you with your case. I have sent you a message, you can provide your contact information and RMA No through the message. Sorry for any inconvenience it may be caused.