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Asus Zenfone 11 Ultra - BRICK

Hi all 🙂 

Yesterday, my device turned off and doesn't respond to the power button or the original charger, which is working properly. I bought the device new 11 months ago, and it hasn't suffered any mechanical damage during use, hasn't been in contact with water, and the phone turned off while I was carrying it in my pocket. What should I do?

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@rafal_scieszko 
Based on the described situation, we recommend sending it to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location 
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 
Sorry for any inconvenience it may be caused.