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WiFi not working : Asus Zenfone 8

akimaizat
Star II

Screenshot_20230725-011827694.jpg

Screenshot_20230725-011923749.jpg

As you can see, Wi-Fi can't turned on same as hotspot tethering. This happened after I upgraded to Android 13. Can someone please help me 

9 REPLIES 9

Falcon_ASUS
Moderator
Moderator

@akimaizat 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. https://www.asus.com/support/faq/1006657/ 

If the issue persists, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

the issue persist. 

I have the same problem with my phone, after update. I try factory reset but wifi still not working... 

Yos_G
Star II

I'm on the same boat with you. after the last update my wifi is just gone, tried everything I could think of or read in the forums, now the phone is unusable (locked with my google account and no way to go pass the welcome screen after factory reset because there is no wifi).

I really hope asus will take care of it with a free RMA repair.