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wifi not work zenfone 8 after android 13 upgrade

beresyit
Star II

exactly 1 year of using asus zenfone 8 suddenly wifi doesn't work, hotspot doesn't work, and GPS doesn't work properly. all this started when I upgraded to android 13.
the warranty has ended suddenly an event like this happened. can I get an additional warranty?
previously I never experienced problems while using android 12

83 REPLIES 83

Hi @Jiaszzz_ASUS  - I replied there today, thanks much!

- Tim

 

Kindly let me know if you have resolved your issue by bringing it to their repair center, their recommendation to me is to send it to a repair shop. It is obviously something wrong with the wifi software because it was working well before the upgrade.

My cell phone was repaired and there was no charge for the repair.
finally my cell phone machine was replaced because there was damage to the motherboard of the cell phone.
I did the repair at Asus Service Center Surabaya, Indonesia

Halo gan, bisa kasih tahu gimana caranya bisa repair gratis? Karena punya saya jga punya masalah yang sampa

Menhir65
Rising Star I

I don't understand how it can depend on the motherboard if by downgrading to Android 12 everything works again...