04-02-2023 12:36 AM
Hi Asus team...
I have a problem can't turn on wifi and hotspot, it doesn't work at all
It all started after I updated Android 13 and the latest security update, suddenly when I opened the WhatsApp chat application my phone died and when I turned on, wifi and the hotspot couldn't connect.
I've tried the FAQ to troubleshoot this wifi, And have also done a factory reset, But that didn't work it still won't turn on
This is very important because for me to work, and I went to the service center where I was placed, the costs Repair were very expensive, like a new phone, I bought a Zenfone 8 for long term needs, But what I got was a problem even though I had only used it for more than a year, it was very difficult to pay for repairs...
my Zenfone 8 warranty period has expired, can I get an additional warranty?
I attached the screenshot, thank you.
04-02-2023 01:16 AM
I have exactly the same problem as Hildaaa (and many others I can see from the other posts). Have the ASUS team found a solution to help us about this Android 13 vs wifi/hotspot problem? -Best regards.
04-02-2023 04:09 AM
I've downgraded to a12 until all data is lost but it doesn't work, WiFi and hotspot still don't turn on
04-02-2023 06:20 AM
Turn off auto update and let us know if still happening since I have the same issue with my asus Zenfone 8 flip.
04-02-2023 06:23 AM
so yours has been resolved or not?