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Why can't I add widgets on third-party launchers with Android 12

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NTICompass
Star II

‎04-11-2022 03:07 PM

I just got a Zenfone 8, and I updated it to Android 12 (UL-I006D-ASUS-31.1010.0410.43-1.1.25-2202-user.zip). I installed Nova Launcher, and I cannot widgets.
Video: drive.google.com/file/d/10N5oYJ3oG_wWFjtLtrKT5C0awkV49P75/view?usp=sharing
Looking at Nova's logs, I see:
java.lang.NullPointerException: Attempt to read from field 'com.android.server.appwidget.AppWidgetServiceImpl$ProviderId com.android.server.appwidget.AppWidgetServiceImpl$Provider.id' on a null object reference
So, it seems ASUS's Android 12 build is missing something from its settings app.
Does anyone else have an issue adding widgets? I tried Lawnchair and have the same issue. ASUS Launcher obviously works fine.
I should probably note that my phone is rooted, but that shouldn't matter, right?
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NTICompass
Star II

‎05-06-2022 01:28 PM

I just updated to 31.1010.0410.61 and now the widgets work!
I had to manually download the ZIP file from www.asus.com/us/Mobile/Phones/ZenFone/Zenfone-8/HelpDesk_Download/ and then rename it to UL-I006D-ASUS-31.1010.0410.61-1.1.25-2204-user.zip
Then after a reboot, the update was detected and installed. After the update was installed, I opened Magisk and installed to the "inactive slot (after OTA)."
Then when the phone booted into the new update, the widgets worked! I tried, and got the "do you want to add widgets" dialog and it all worked 🙂

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17 REPLIES 17

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landsome
Rising Star II

‎04-11-2022 10:57 PM

Works fine in my case. Nova also.

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NTICompass
Star II

‎04-12-2022 09:15 AM

andreescul

Works fine in my case. Nova also.


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Yeah, it seems to just be an issue for me. Maybe I did something wrong when I installed the Android 12 update...

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asrulz
Star II

‎04-20-2022 02:14 AM

Same here. Unable to add almost all kind of widget on 3rd party launcher. Been trying on few launchers and all return with same problem.

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NTICompass
Star II

‎04-20-2022 06:31 AM

asrulz

Same here. Unable to add almost all kind of widget on 3rd party launcher. Been trying on few launchers and all return with same problem.


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I've found I'm not the only one with this issue, but I'm not sure what's going on. I am waiting for ASUS to release an update (a new version of Android 12) that fixes this.
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