05-18-2021 03:02 AM
05-19-2021 12:59 PM
tomyp38Yes, they are continously improving. And for better understanding please go through all ch_asus moderator replies on this thread. If they say it than this will surely bring some good hope to users.so here there is just a requirement of some patience.:)Hi There,
Same problem. I'm two SIM cards, private, and company. Virgin Mobile ( MNVO owned by Play) and Orange. Both are Polish providers, and there is no Volte on any od those cards, but what is even worse, there is no HD Voice. When I'm calling someone, there is a switch from 4g++ to 3g. Quality is really poor. People asking me if I'm talking with them over headphones or is my phone broken ? I'm very supriced that brand new flagship phone can't support common and really basic technology as HD Voice is. Please improve software. I made some research and that is a fact that very few models supports Volte in Poland, but 98% devices supports HD Voice. Please again improve software.
Best
Tomasz
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05-19-2021 01:20 PM
05-19-2021 10:39 PM
05-20-2021 12:24 AM
05-20-2021 10:55 AM
CH_ASUSHello @CH_ASUS,https://zentalk.asus.com/en/discussion/comment/167456#Comment_167456
Hi
We are working with a wide list of operators to attempt getting VoLTE enabled. However, regardless of what operator customer support may claim - it is not simply "Asus enable". We need the operator to also verify settings, validate and sign off , to ensure the calls are working as they should.
This process can be very quick to taking months and months all depending on the operator in question. As such we cannot reliably give any estimations on when, or if, VoLTE can be enabled for a specific operator. However we're passing all the requests from ZenTalk to our network team to put into the wish list.
edit:
Over the past year, we've added VoLTE/VoWIFI to many operators across different countries - now I know it is of no help if specifically your country or your operator wasnt added, but progress is moving forward.
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