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Spotify app isn't compatible with my ZenPhone 8

dantaiko
Star II

Hi
I'm not able to install the Spotify app on my freshly updated ZenFone 8. I have contacted Spotify support team and they said that shouldn't have been a problem as the minimal requirement is Android 5. I have contacted the GooglePlay support team. They did not resolved the issue and advised to contact the manufacture of my phone.

Could anyone help me with it, please?

11 REPLIES 11

Hey Keren
Thanks for your willingness to help

Please see the following:

  1. error log: 
    https://drive.google.com/file/d/11qnIASVh27YFvOSrfCPObbH5OLWOhATw/view?usp=sharing
  2. device property info: 
    https://drive.google.com/file/d/1tTBhvzjsWneXVJuci1kX_Uikxnd3yWQz/view?usp=sharing

Thanks

Thank you so much @dantaiko I will share this info with our team 🙂