Hi
@bengalili Can you try to enter safe mode to see if the issue still persists?
Long press the power key, once the menu pops up Tap and hold"Power Off" > Tap "OK".
If your device works normally under Safe Mode but turns out to malfunction after you restart, such error cases may be caused by 3rd party applications. We suggest you back up all the data stored in your device and factory reset.
Thank you!