11-04-2021 06:55 AM
11-04-2021 08:59 AM
jakislogin2Man, that's just a defective device: it came wrong out of the factory, nothing else. You can return it, ask them to replace it you with a new one and do lot of other stuff. With Zenfone 8 we're talking about a device which has been riddled with bugs and other problems related to bad software management since D1 making it half usable for advanced users . Bad software management = nothing you'll ever find on a real flagship phone.
Hopefully, by the time 6 is available at your country, they start to punch single camera holes 😉
11-04-2021 12:48 PM
jakislogin2First: I did not return this device in time because I wanted to give a chance to this company, it has been my first experience with them, i wanted to give them trust believing they would have fixed all the major problems of this phone during the following months after release and after reporting all problems I've encountered. They have fixed some problems but software is not good yet, my missed call today is just an example of what I'm talking about (never missed a call before with other phones because of the software).
You are right. There is no point. Why didn't you return it just as you would do with a faulty Pixel?
My point is, Zenfone is no different than Pixel, Oneplus, Samsung or any other device or even any other commodity for that matter. You don't like it? Return it.
I, for one, don't buy Pixel phones mostly because they are not available in my country and despite living in EU any warranty claims or return attempts are somewhat difficult. You never know what happens. I had Samsung Nexus, LG Nexus 5 and LG Nexus 5x and all these devices were repaired under the warranty.
Regarding the bug you stumbled upon. I can fully understand your frustration. I bet you were thinking about the conversation and how would it go and not being able to answer the call must have been a real shock for you in that moment. One thing that's bothering me is why did it turn into a disaster? In that situation I would, well, call them back.