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How to find out what is draining the battery?

D_IMAN
Rising Star II
My battery began to discharge quickly, I went into the battery settings in the "Battery consumption" parameters, and noticed that the following items consume a lot:
Standby - up to 18%
Other - 20%+

5 days ago I did a device reset via recovery!
Then I set up the smartphone again and installed the applications I needed.
For three days there were no problems with the charge at all!
And now I noticed that the above parameters began to drain the battery again ...
Why does this happen, and how to more specifically understand what exactly is the cause of the rapid discharge of the battery?

Firmware version WW/EU/RU_31.1010.0411.122
A test using a calculator (,12345+=) shows that everything is fine with the battery.
10 REPLIES 10

D_IMAN
Rising Star II
keren_ASUS

@D_IMAN

Hi there, thank you so much for reaching out. Can you take a screenshot of the battery consumption?


View post
Here is a link to a screenshot.
https ://mega.nz/file/kY9wHIrK#uYEnpU7TLq8G9v221d32VE7d_mENzbSLuymcsjyzwsU

D_IMAN
Rising Star II
@Karen_ASUS
I noticed that "Battery consumption mode" is buggy!
Now it shows Mobile communication - 137.4%
(At the time of this posting).
And the item "Other" is completely absent ...

willjoe2442
Star III
Find the Battery Screen
Click the Settings option from the Start menu.
In Settings, select System, and then select Battery.
Click See which apps are affecting your battery life to see more details.


Regards,
Will

keren_ASUS
Moderator
Moderator
HI @D_IMAN 
Can you please verify if your phone is a ZF7 or ZF8?
Also, please make sure that you're on the latest firmware and that you have updated all of the Google-related apps (YouTube, Google Play Service, Google Apps).
If the battery is still draining, we will need a log to confirm what apps are draining your phone.
Select the charging limit to 100% if you have it set up as 80% or 90%.
charge the phone battery to 100%
Generate a “general case” log by using the calculator app (Open “Calculator APP Enter “.19595+=” and select general case log.
Monitor around 7-8 hr and check if the battery drain issue occurs again.
if the issue still persists, upload the log (google drive) and the battery usage screenshot and share the link.
Thanks.

D_IMAN
Rising Star II
keren_ASUS

HI @D_IMAN 

Can you please verify if your phone is a ZF7 or ZF8?

Also, please make sure that you're on the latest firmware and that you have updated all of the Google-related apps (YouTube, Google Play Service, Google Apps).

If the battery is still draining, we will need a log to confirm what apps are draining your phone.

  1. Select the charging limit to 100% if you have it set up as 80% or 90%.
  2. charge the phone battery to 100%
  3. Generate a “general case” log by using the calculator app (Open “Calculator APP Enter .19595+=” and select general case log.
  4. Monitor around 7-8 hr and check if the battery drain issue occurs again.
  5. if the issue still persists, upload the log (google drive) and the battery usage screenshot and share the link.

Thanks.


View post
ZF8
All apps are up to date!
The software is also installed in the current version (I wrote in the header).

Ok, I'll try to follow through with your suggestions.

P.S. And how to remove then the application \ icon of the Log Tool?