09-15-2022 12:59 AM
09-23-2022 11:30 AM
keren_ASUSHere is a link to a screenshot.Hi there, thank you so much for reaching out. Can you take a screenshot of the battery consumption?
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09-26-2022 11:15 AM
09-28-2022 01:29 AM
09-29-2022 03:02 PM
09-30-2022 12:34 AM
keren_ASUSZF8HI @D_IMAN
Can you please verify if your phone is a ZF7 or ZF8?
Also, please make sure that you're on the latest firmware and that you have updated all of the Google-related apps (YouTube, Google Play Service, Google Apps).
If the battery is still draining, we will need a log to confirm what apps are draining your phone.
- Select the charging limit to 100% if you have it set up as 80% or 90%.
- charge the phone battery to 100%
- Generate a “general case” log by using the calculator app (Open “Calculator APP Enter “.19595+=” and select general case log.
- Monitor around 7-8 hr and check if the battery drain issue occurs again.
- if the issue still persists, upload the log (google drive) and the battery usage screenshot and share the link.
Thanks.
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