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Headphones jack problem

Toni0407
Star II
Hi,
When I make calls with the headphones jack the device (ASUS 😎 shuts off after about 1 minute. I tried with different numbers and headphones jacks but it is always the same.
4 REPLIES 4

DroidFIN
Star III
This issues has been reported here time to time (see from below). BTW, are you using VoLTE during these calls?
https://zentalk.asus.com/en/discussion/51487/headphones-with-microphone-issue

Toni0407
Star II
Hi,

Thanks for getting back to me.

Sorry, What is Volte?
Also I could not find anything useful in the link you provided, probably I missed something? Is there a solution of do I have to leave the device to experts so that they can fix it ??

Toni0407
Star II
DroidFIN

This issues has been reported here time to time (see from below). BTW, are you using VoLTE during these calls?

https://zentalk.asus.com/en/discussion/51487/headphones-with-microphone-issue


View post
Oh thanks,

Yes I am using it. What would you suggest?
Thanks again for your time.

DroidFIN
Star III
Toni0407

https://zentalk.asus.com/en/discussion/comment/200481#Comment_200481

Oh thanks,

Yes I am using it. What would you suggest?

Thanks again for your time.


View post
Maybe you could disable VoLTE and check if that helps with situation? I have not faced this issue but my operator does not support VoLTE for ZenFone 8. Might not be related but who knows?