Fingerprint reader thread [Mod adjusted thread title]

[n3b]

Hello,
Overall very happy with my ZenFone 8, but I'm running into an issue where the fingerprint reader has basically not worked properly since coming out of the box, usually telling me the sensor is "dirty" and needs to be cleaned.
I managed to get it to remember 2 thumb prints after lots and lots of effort,
It will recognize either print maybe 1 out of 10 times on the lock screen,
Deleting/re-adding the prints did not help much.
I have other phones with standard fingerprint sensors (Samsung) that work perfectly fine, so my skin is probably not the culprit here.
Note: phone is running latest software (.44) and screen is clean, no protector.
Anyone else experience a similar issue and is there a fix? I'd rather not return the phone 😞

[Grzemar]

Same problem to me. No matter how much prints I add, there is always problem to unlock Phone by this. Finherprint in ZF8 work very poor and slow. ASUS please improve this in next update, its ridiculous that something like that in a flagship phone.

[vendistomas]

I have same issue. Experience with fingerprint is horrible! Why you used fingerprint in dispaly?🤦🙄🤷

[bert48]

vendistomas

I have same issue. Experience with fingerprint is horrible! Why you used fingerprint in dispaly?🤦🙄🤷

View post

i have the same experience 😞

[danilo_barretta]

unfortunatelly I have the same issue, how did u solve? 😞

[dbbanjo]

I'm experiencing the same issue - however I find fingerprint reading is much more successful if your finger isn't too dry (so it'll work better for young folks than for old 😉) - and also works better when you press harder and longer.