Finger print sensor doesn't work after display replacement

[Chafre]

Hello,

My Zenfone 8 suffered a broken display. I ordered an original Asus display and changed the display myself. Now the fingerprint sensor doesn't work anymore. When registering a finger, it only reacts when the tip of the finger touches the display surface. But it is not enough that he registers an imprint. According to the Smmi test (,12345+= in the calculator) the fingerprint sensor is OK.

A complete factory reset brought no improvement. Has anyone experienced something similar and a solution?



Regards

[ASUS_Bot]

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.