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didn't detect 2nd SIM card.

Star I
Please tell us some basic information before asking for help:
Model Name: zen8
Firmware Version:31.1004.0404.73
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Zen Master I
Hi @sj.bong
Please give further details about this issue
1.Does this issue happens in both SIM card slots or just on one?
2.Are you able to try same sim card on a different device to rule out any sim card damage issue?
3.Did you experience this after latest update?