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Charging problem with 3rd party charger

cytrus224
Rising Star I
Hey, i have some problems charging zenfone8 with Baseus GAN2 PRO 65w charger. If i connect the phone to the first type-c it will charge 1%, maybe 2% and it won't keep charging, however i see double thunderbolt icon next to the battery and its says its fastcharging on the lockscreen.
If i connect it to second type-c, it charges normally, but i think only 18W.
I'm using type-c cable capable of 100w charging via usb-PD
43 REPLIES 43

cytrus224
Rising Star I
Any updates on investigation?

cytrus224
Rising Star I
Another 3 weeks passed. no response.
Hello Asus, wake up!

cytrus224
Rising Star I
@Irene2_ASUS
Any updates on the investigation?

Hollyca
Star II
They mention compatible with QC5 depending of the region. Can somebody explain that ? @cytrus224 in which country do you live?

cytrus224
Rising Star I
Hollyca

They mention compatible with QC5 depending of the region. Can somebody explain that ? @cytrus224 in which country do you live?


View post
I live in Poland. It should support the charger i have, Baseus Gan2 PRO 65W- it supports(the charger) USB Power Delivery 3.0 and QC 4.0+/4.0/3.0