Charging problem with 3rd party charger

[cytrus224]

Hey, i have some problems charging zenfone8 with Baseus GAN2 PRO 65w charger. If i connect the phone to the first type-c it will charge 1%, maybe 2% and it won't keep charging, however i see double thunderbolt icon next to the battery and its says its fastcharging on the lockscreen.
If i connect it to second type-c, it charges normally, but i think only 18W.
I'm using type-c cable capable of 100w charging via usb-PD

[cytrus224]

Any updates on investigation?

[cytrus224]

Another 3 weeks passed. no response.
Hello Asus, wake up!

[cytrus224]

@Irene2_ASUS
Any updates on the investigation?

[Hollyca]

They mention compatible with QC5 depending of the region. Can somebody explain that ? @cytrus224 in which country do you live?

[cytrus224]

Hollyca

They mention compatible with QC5 depending of the region. Can somebody explain that ? @cytrus224 in which country do you live?

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I live in Poland. It should support the charger i have, Baseus Gan2 PRO 65W- it supports(the charger) USB Power Delivery 3.0 and QC 4.0+/4.0/3.0