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AT&T 3G Sunset

DailyDose
Star I
So I am in the market for a new phone. I was using the ROG 2 until AT&T decided to announce the sunset of the 3G network and informed me that my phone was not compatible. Thus begins the hunt for the next phone. And the ASUS Zenfone 8 has peaked my interest. A great deal in fact. However, the Zenfone does not show up on their approved list. As a matter of fact, none of the Zenfones appear on the approved list.
The list of approved AT&T post 3G sunset devices includes: ROG 3 and ROG 5. Why aren't the Zenfones included? The 8 is basically a small ROG 5. Is AT&T just being lazy? Is there some annoying politics involved in this? Is there a gameplan for Zenfone to get approved? Is the Zenfone actually approved because of the ROG phones? Anyone know?
16 REPLIES 16

DailyDose
Star I
Just giving this a ping. It's a solid question from someone who wishes to purchase. I've also recommended to my brother and he's curious on the answer.

Kris_ASUS
Community Manager
Community Manager
Hi @DailyDose
From our data, ZenFone 8 supports AT&T VoLTE service.

DailyDose
Star I
Kris_ASUS

Hi @DailyDose

From our data, ZenFone 8 supports AT&T VoLTE service.


View post
So I get that you'll support it, but will AT&T support you? They told me the ASUS ROG II phone I was using would not be supported when they close down their 3G network. And their supported list does not include the new ASUS Zenfone 8, but it includes the ASUS ROG Phone 3 and 5.

johnsmith303
Star II
I have AT&T and lost my phone last week, so I bought the Zenfone 8. While I was waiting for it to arrive, I learned about the volte issue. Like you, att said it's not on their list of approved devices. It's also not on their list of devices that definitely won't work. So, I still opened it and put in my SIM, and it works just fine. The VoLte icon is up top. As far as I'm concerned, it's a 5g phone, and the VoLte works. I assume then it must be certified, not sure why neither att nor ASUS can definitively confirm this.