a month ago
Hi Asus Team,
Would like to report that my phone has also got the widespread WiFi issue after the latest firmware update. However, the only solution I found was to factory reset the phone which was not feasible for me until today. But unfortunately, I have found that the issue still persists even after the factory reset. Kindly let me know if there is any fix on this issue, have.
Thank you J
a month ago
@Jaro1
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.
a month ago
Hey Jaro1, I feel your pain! My Zenfone 8's Wi-Fi is also greyed out after the update, and a reset didn't fix it either. Maybe it's a bug with the firmware. Have you contacted Asus support directly? They might have a solution in the works.
4 weeks ago
@daphne_colson
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.
https://www.asus.com/support/faq/1006657
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.