05-06-2024 12:21 PM
The time has come also for my Asus Zenfone 8 to join the dead phones list.
Manufacture date: 04/2021
Purchased: 05/2021 (so out of warranty)
Not rooted or unlocked
While taking a photo the screen just went black and the phone died. There are no any errors.
It is totally unresponsive. Holding the power button (or any combination of volume button + power button) didn't work. It's not getting warm when plugging a charger. Also Windows can't see the device.
Asus Team, do you have any ideas if it's possible to recover my data. The phone died while traveling and I have some photos/videos which I couldn't backup.
My case looks identical with another recent post here:
https://zentalk.asus.com/t5/zenfone-8/zenfone-8-died-suddenly/td-p/428875
05-26-2024 06:39 AM
I had the same problem yesterday
Manufacture date: 04/2021
Purchased: 07/2021 (so out of warranty)
Not rooted or unlocked
Yesterday I opened an app - suddenly the screen went out
There are no any errors.
It is totally unresponsive. Holding the power button (or any combination of volume button + power button) didn't work. It's not getting warm when plugging a charger. Also Windows can't see the device.