08-19-2021 05:58 PM
08-20-2021 12:54 AM
08-20-2021 01:11 AM
eastman51If you are in the US. Just be aware that VoLTE may not work on T-Mobile because the 8 Flip isn't sell officially and so it's not certified.
Just got my Zenfone 8 Flip in the mail today, It definitely seems like a great phone so far.
However, I'm having some big issues with my carrier, AT&T. I went to my local retail AT&T location for them to get me a new sim and set up my phone number with the new IMEI and new sim.
On their end, everything is good. Everywhere I look, the Flip version is supposed to support AT&T's network bands.
I can make calls, send texts, all that. But I cannot access mobile data at all. Even tried a second brand new sim. For fun, I even swapped the sim into my Asus Zenfone 6 (my old phone), and it no longer has mobile data either....
At this point I've called tech support and I've got a ticket in. I'll give them the 24-48 hour window before I make the decision to return the Flip.
I see no reason the Flip shouldn't work. My plan doesn't have 5G, so that's not a huge deal. But I would need it to continue to work after AT&T's 3G sundown in Feb 2022. But if I must, I still have until the 14th of Sept to return the Flip and I'll have to consider other options. The lack of an sd slot in the non-flip 8 is not idea at all.
Edit: According to T-Mobile my Flip's IMEI is 5G and VOLTE compatible, so if AT&T doesn't work I may switch carriers.
Zenfone 8 Flip with AT&T
08-20-2021 11:56 AM
Irene2_ASUSI verified my APN settings against AT&T and they are good.
Please double check your APN settings, you can find this online or just contacting your carrier.
Settings-> Network & Internet -> Mobile Network -> Access Point Names
08-20-2021 12:00 PM
mickey10021I don't specifically need VOLTE functionality. Especially seeing as I don't really make many phone calls. The important thing is that the phone at least supports HD Voice and 5G, and of course continues to work without 3G.
If you are in the US. Just be aware that VoLTE may not work on T-Mobile because the 8 Flip isn't sell officially and so it's not certified.
The only option is to return the unit and buy something else that sell there officially like Zenfone 8 or Rog Phone 5
One guy had 8 Flip before and then sold it because of no VoLTE on T-Mobile