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Zenfone 8 flip does automatically turn off when on home screen

nararge
Star I

Dear Network, 

i have a big issue here. My asus zenfone 8 flip automatically turns off when I enter the home screen of the phone. I was using it normally when suddenly the phone turned off. Since then, when i enter the home screen it automatically turns off. Thus, when i restart the phone and then enter the pin for my sim and the code of my phone, it turn off. Weirdly enough, this happens only when i enter the home screen. Whenever i stay with the screen blocked it does not turn off. Can anybody help me/ did anyone experience the same problem?

2 REPLIES 2

nararge
Star I

update: when it is in safe mode i can use it normally (obviously i cannot use all apps). So it is reallly weird 

and whenever i exit it it turns off again