Please tell us some basic information before asking for help:
Model Name: Zenfone 7 Pro
Firmware Version: QKQ1.200127.002.29.14.53.23_20210119
Rooted or not: Not
Frequency of Occurrence: All the time
APP Name & APP Version (If your issue relates to the app): DisplayLink Presenter 2.3.1
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Asus Zenscreen MB16ACE
External screen has power but not detected by phone
The Zenscreen and cable work flawlessly on my wifes Huawei P40 Pro with its own built-in drivers but, does not work on my Asus using the official DisplayLink Presenter driver.
Same cable, same screen so, i know there is no problem with those.
The Displaylink is supposed to ask for access to USB-C when it's used but, it doesn't. Also, if I look at the app in the Apps section it says it requires no permissions. I think this is the problem. For some reason the app isn't asking for USB-C access so it never detects the screen.
Any ideas?
