Zenfone 7 Huge problem with camera, latest Sept Update 29.13.7. 24

[Charles_Rollon]

When you take pictures of faces in back camera or selfie mode, it extremely sharpens the faces and raises the contrast as well. This makes the skins uglier and unpleasant. How do I downgrade to the previous version? This is such a shame because I bought this phone to take selfies, now basically its unusable for me. How do I downgrade to previous version?

[Charles_Rollon]

fear_dot_com_2000

@Charles Rollon why don't you just contact the guys from where you bought the device?? They should provide you the information on how/where to repair it, since they sold it to you!

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Nope warranty is not covered with them when i bought

[Tagion]

Charles Rollon

https://zentalk.asus.com/en/discussion/comment/135910#Comment_135910

Nope warranty is not covered with them when i bought

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Why did you even buy this phone if it's not available in your country and you don't even have warranty?

[Charles_Rollon]

Because i loved the concept of the phone. Thought it was great

[Charles_Rollon]

Hi @Anders_ASUS i sent u a pm

[Charles_Rollon]

Hi @Anders_ASUS

Hi Anders. I received instructions from Asus hong kong.
After 2 weeks of talking to ASUS via email.
I am speaking to a representative named GT LEE and DOMINIC YEUNG.
After giving me their hong kong address.
I have informed them that I have sent the phone thru dhl in their service center.

They said ok.

Now my phone is in hong kong and they rejected to fix it.

They said they need a person to write in their forms to fix the phone.

I asked DOMINIC YEUNG to give authorization to fix it as he knows my situation.

They called DHL hong kong to return it and rejected it citing the reason is "it doesnt belong to us"

Dominic Should have told me in the beginning that I cannot send the phone to HONG KONG via DHL.

I keep telling Hong Kong I cannot fly to them because their country is closed. They want me to bring the phone myself.

Frustrating is a work not even enough to describe the entire situation.

Please help me.