No mobile internet after A11 update

[sarminho]

Please tell us some basic information before asking for help:
Model Name: Zenfone 7 Pro
Firmware Version: A11
Rooted or not: not
Frequency of Occurrence: all the time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

Since the A11 update mobile internet is not working. WIFI is working fine.
It asks me to sign in to the network and when I try to do it i get the error from the pic above.
No internet in any browsers or other apps...

[slimghost]

sarminho

Please tell us some basic information before asking for help:

1. Model Name: Zenfone 7 Pro
2. Firmware Version: A11
3. Rooted or not: not
4. Frequency of Occurrence: all the time
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Since the A11 update mobile internet is not working. WIFI is working fine.

It asks me to sign in to the network and when I try to do it i get the error from the pic above.

No internet in any browsers or other apps...

No mobile internet after A11 update

You may try to access (dial) phone info , by typing *#*#4636#*#* in the dialing screen keyboard, then after tap to Phone Info to change the preferred network with one that includes also LTE (you have to verify which one will get you mobile data back) It is a guess , but worth a try.