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Low sound volume

alanhui1981
Star I
I found that the sound volume is a lot lower than 5z, I have already turned on outdoor mode but still very hard to hear people talk when I am taking subway. Any clue?
3 REPLIES 3

Anders_ASUS
Hall of Fame III
I wouldn't say a lot lower. I just compared both models, but yes, the receiver on 5z is better. The receiver on ZenFone 7 is similar to the one used in ZenFone 6.

Aryan202
Community Legend I
alanhui1981

I found that the sound volume is a lot lower than 5z, I have already turned on outdoor mode but still very hard to hear people talk when I am taking subway. Any clue?


Low sound volume
Zenfone 7's speaker is housed inside the flip camera module, the lack of space probably means a smaller earpiece speaker and as you mention 5z in your post it has a notch to house the earpiece speaker comfortably and that's the reason it's louder in my opinion
It's probably a limitation with the flip camera setup
You can refer to this post by the way
Titan_ASUS

Some users reported, compared with other models, it seemed there is a low in-call volume problem on ZenFone 6. In fact, for its all-screen display, the receiver on ZenFone 6 is in a higher position than it is used to be. Therefore, we recommend you to adjust the position as demonstrated below to hear clearly when answering the calls. 

Image_ https___us.v-cdn.net_6031231_uploads_editor_wm_xda7hob2hmgy.jpg

▲ Receiver position on ZenFone 6

Image_ https___us.v-cdn.net_6031231_uploads_editor_ba_ogam4ai626bj.jpg
▲ Please make sure the volume output is not blocked when holding your phone. 
Low in-call volume on ZenFone 6? One tip to easily solve this problem!

alanhui1981
Star I
Thank you both for the information