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Star II

Model name: ZenFone 7 Pro

Firmware version: 31.0210.0210.309

Rooted: No

Frequency of occurrence: 100% with stock app

App name/version: stock camera app


It seems to be the same behaviour as this other post:

The stock camera app fails to open with this error:


Other 3P apps can open the camera but default to selfie cam, inverted.

More odd behavior occurs when turning on the torch. The camera attempts to flip and shine the torch towards the user.

This issue started on 1/1/'23. I've reset the app, factory reset the phone and tried in recovery mode.



Hi @darts 


Can you try the troubleshooting steps on this page?


If none of these steps work, and you have even gone through a full factory reset, we recommend taking your phone to the nearest service center. Thank you! 



Same happening here on zenfone7 pro.What is this? No near service center. Can you please have a look into this... My god how i regret the past 2 years with this phone.........

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