01-28-2023 07:24 PM
Model name: ZenFone 7 Pro
Firmware version: 31.0210.0210.309
Frequency of occurrence: 100% with stock app
App name/version: stock camera app
It seems to be the same behaviour as this other post: https://zentalk.asus.com/t5/zenfone-7/why-my-camera-unable-to-open/m-p/262672#M2726
The stock camera app fails to open with this error:
Other 3P apps can open the camera but default to selfie cam, inverted.
More odd behavior occurs when turning on the torch. The camera attempts to flip and shine the torch towards the user.
This issue started on 1/1/'23. I've reset the app, factory reset the phone and tried in recovery mode.
01-29-2023 04:46 PM
Try to use 3rd party camera apps and see if its work
01-30-2023 02:30 AM
Other third party apps work but the image is inverted. When the back camera is in use the camera flips but the software still thinks it's facing the back. Conversly when the selfie cam is in use the camera does not flip but it inverts the image.
01-30-2023 04:19 PM
Then the problem is at camera module
You must bring it to service center to replace it
01-30-2023 04:30 PM
I can take photos with third party apps.
The camera tries to flip when turning on the torch.
This feels far more like a sw problem than hardware.