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A11 major problems with Gmail notifications

fear_dot_com_20
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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After updating to A11 I started to see major issues with the battery optimizations, mostly on Gmail app, but once I started to investigate I see it overall. Email notification come with hours , if not tens of hours delay , which was not the case on A10. I noticed that even whether app is not updating in timely fashion.
It looks like phone goes to hibernate and not resumes for notification only once in a couple of hours if not more. Strangely but whatsapp is working fine. I have disabled all battery optimizations and I saw some improvements but not that good as in A10. Yesterday for instance, I lost a couple of important emails since they Gmail App only synchronized once in 10 hours....which is unacceptable.
Factory reset does not help since I have done it at least 7 times due to various issues since A11 update a week ago...

Please help!!!! I don't know what else to look for!
130 REPLIES 130

bonaqua
Star II
If it helps anybody, I got the Weather app working somehow using the following trick. So now it updates temperatures automatically. I don't know how long it works, but at least it has worked 1 day.
- Go to Weather app settings and click on "Force stop"
- Remove the weather widget from the home screen and add it again
Found this solution from a oneplus user who had the same issue, so it looks like this is not just an ASUS-specific issue.
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fear_dot_com_20
Rising Star II
It has been more than 3 months I have opened this thread....1500 + views, more than 150 responses , more than 3 times I have provided the logs and still no answer....not to mention a fix....is there any moderator left on this forum that at least could reply and tell us the latest status from dev team about this issue?
Should I sell the phone or wait for the power button to break (since I have to restart the phone almost every morning in order to receive the notifications...sometimes more times a day...) ???

CVonC
Rising Star II
As suspected, they've neglected this phone because of the ZF8. They're super active on there. Might as well just post on there instead. You might have more luck in getting a response lol.
Such poor form from these guys. First & last Asus phone forever. Only glimmer of hope really is A12. But given their utter neglect, I'm pessimistic. I'll probably root & install a custom ROM (and kernel) from the devs on XDA even though there's not many.
I sent a PM to 5 mods/admins to see if they will even respond.

Roystoys
Zen Master III
Give up for God's sake I think if the powers that be where going to,,FIX,, anything they would have done it by now. The zenfone 9 must be around the corner so I think what we have is all we are going to get 🥺

martin_stavinoh
Rising Star II
fear_dot_com_2000

It has been more than 3 months I have opened this thread....1500 + views, more than 150 responses , more than 3 times I have provided the logs and still no answer....not to mention a fix....is there any moderator left on this forum that at least could reply and tell us the latest status from dev team about this issue?

Should I sell the phone or wait for the power button to break (since I have to restart the phone almost every morning in order to receive the notifications...sometimes more times a day...) ???


View post
I don't know if it was a joke 😄
but you can reboot from quick toggles screen, there's a virtual power button at the bottom 🙂