cancel
Showing results for 
Search instead for 
Did you mean: 

A11 major problems with Gmail notifications

fear_dot_com_20
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
After updating to A11 I started to see major issues with the battery optimizations, mostly on Gmail app, but once I started to investigate I see it overall. Email notification come with hours , if not tens of hours delay , which was not the case on A10. I noticed that even whether app is not updating in timely fashion.
It looks like phone goes to hibernate and not resumes for notification only once in a couple of hours if not more. Strangely but whatsapp is working fine. I have disabled all battery optimizations and I saw some improvements but not that good as in A10. Yesterday for instance, I lost a couple of important emails since they Gmail App only synchronized once in 10 hours....which is unacceptable.
Factory reset does not help since I have done it at least 7 times due to various issues since A11 update a week ago...

Please help!!!! I don't know what else to look for!
130 REPLIES 130

skipwoof
Star III
I received OTA update, but no fix at all for notifications. So I moved to OmniRom, and no more issues on my side :
https://forum.xda-developers.com/t/rom-official-omnirom-for-zenfone7-7pro-android-11.4203251
I will maybe revert back to Asus ROM once they fixed all this stuff. If they fix it one day.

kr0mka
Rising Star I
I'm also having issues with notifications since a couple of days, Gmail is completely silent as well as the weather app, the clock widget is showing the warning symbol instead of weather and I have to open the weather app manually in order to get the widget refreshed.

morenomiguel198
Rising Star I
Same issues for me, I don't get any Gmail notifications unless I restart the phone every couple of days.
Same for the weather widget not updating by itself in background.
Many apps have delayed notifications when it happens, it's irritating having to wake the phone up to check for notifications, that's not how notifications should work, it should notify you, not you having to check if there's delayed notifications.
If this issue is tied to a background service, maybe add a setting to auto-restart the phone at night like Samsung does.

Anders_ASUS
Hall of Fame III
kr0mka

I'm also having issues with notifications since a couple of days, Gmail is completely silent as well as the weather app, the clock widget is showing the warning symbol instead of weather and I have to open the weather app manually in order to get the widget refreshed.


View post
morenomiguel1986

Same issues for me, I don't get any Gmail notifications unless I restart the phone every couple of days.

Same for the weather widget not updating by itself in background.

Many apps have delayed notifications when it happens, it's irritating having to wake the phone up to check for notifications, that's not how notifications should work, it should notify you, not you having to check if there's delayed notifications.

If this issue is tied to a background service, maybe add a setting to auto-restart the phone at night like Samsung does.


View post
I've sent you two a PM with log instructions. Maybe your logs can tell us more than the ones we already have. I hope we can see a pattern with your help

nidhin3
Zen Master I
Notification issues are a common thing now irrespective of brands I guess... I've seen similar reports from OnePlus 9 series & Nord users ( not sure if other models/ devices from other OEM's too are affected)
Even Apple users are seen reporting various notification issues...