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Zenfone6 down

acorad
Star I

‎11-13-2019 03:11 AM

Hi,
My Zenfone6 was upating apps on GooglePlay Store and sudddenly went off.
No button on/off, no Reset, nothing! Just black...
Why?
Two months life!
0 Kudos
3 REPLIES 3

ColorSage
Zen Master I

‎11-13-2019 06:11 AM

Holding power down+power does anything?
0 Kudos

acorad
Star I

‎11-13-2019 06:16 AM

No... Even Reset button males no changes...
Battery?
0 Kudos

LP_ASUS
Community Legend I

‎11-13-2019 10:34 AM

Leave it plugged in to the factory charger for 4+ hours and try to boot it again. It could be the battery.
0 Kudos
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