Zenfone 6 signal graph not always visible and reception disconnects with Android Auto
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12-16-2019
09:07 AM
- last edited on
01-16-2024
01:45 AM
by
ZenBot
I'm not getting any signal graph or reception information on latest update. Can't remember if it was a problem earlier since I updated day1 of getting the phone to Android 10
Data/phone/etc all does work fine and car also shows signal information so it's "functioning" correctly.
Screen shot of what I'm talking about: You'll see the 4G is there but no graph next to it.
I did try to turn airplane mode on, wait for a few seconds, then turn airplane mode off. It shows the graph with the x (expected) then shows a 100% filled graph and a few seconds later disappears back to above image.
I also noticed that with Android Auto that the phone drops signal/reception completely at random as well and does not come back until airplane toggle is done. Not sure if anyone else has experienced this?
Data/phone/etc all does work fine and car also shows signal information so it's "functioning" correctly.
Screen shot of what I'm talking about: You'll see the 4G is there but no graph next to it.
I did try to turn airplane mode on, wait for a few seconds, then turn airplane mode off. It shows the graph with the x (expected) then shows a 100% filled graph and a few seconds later disappears back to above image.
I also noticed that with Android Auto that the phone drops signal/reception completely at random as well and does not come back until airplane toggle is done. Not sure if anyone else has experienced this?
8 REPLIES 8

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12-16-2019 11:14 AM
Another user had a similar issue (ignore the title, he used one thread for two problems) and I logged his phone to see what's going on.
If you'd be OK with logging your phone, I'd be happy to investigate what your Bluetooth/Android Auto issue is.
https://zentalk.asus.com/en/discussion/14078/checking-sd-card-bootloop
If you'd be OK with logging your phone, I'd be happy to investigate what your Bluetooth/Android Auto issue is.
https://zentalk.asus.com/en/discussion/14078/checking-sd-card-bootloop

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12-16-2019 11:17 AM
I just realized your issue is more "Connected to Android Auto and losing 4G" than a Bluetooth issue. So similar, but different.
I'd still be happy to log it as a separate issue. Reply to this post if you'd like to try a log and I'll PM you instructions.
I'd still be happy to log it as a separate issue. Reply to this post if you'd like to try a log and I'll PM you instructions.
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12-16-2019 01:27 PM
Apologies, i did also compound this with 2 problems as well.
The first problem is generic with or without Android Auto. It almost seems like it's related to 100% signal strength problem because I can block the frame enough to reduce signal strength and I get the graph.
With regards to android auto problem yes, I'd like to help support/debug. Like the other thread it could be a while until it happens (if at all) so let me attempt to trace down something reproducible and how long it takes to get there
The first problem is generic with or without Android Auto. It almost seems like it's related to 100% signal strength problem because I can block the frame enough to reduce signal strength and I get the graph.
With regards to android auto problem yes, I'd like to help support/debug. Like the other thread it could be a while until it happens (if at all) so let me attempt to trace down something reproducible and how long it takes to get there

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12-17-2019 12:03 PM
I sent you a PM. Understood that it might be difficult to reproduce, but if you can catch it we'll do our best to diagnose it.
