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Widevine L1?

Star III
Please tell us some basic information before asking for help:
  1. Model Name: Zenfone 6
  2. Firmware Version:
  3. Rooted or not: No
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app): Rpime Vide
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Widevine L1 seems to be not working when it comes to Prime video. Netflix is fine in HD but Prime does not play in HD. Could you please respond?

Star III
Could someone from the team respond to this please?