Unable to receive OTA Update.any idea??

[hemangpatel2430]

Please tell us some basic information before asking for help:

1. Model Name: Asus 6Z(ZS630KL)
2. Firmware Version: WW_16.1210.1904.116_0
3. Rooted or not: No.
4. Frequency of Occurrence: Tried Multiple times.
5. APP Name & APP Version (If your issue relates to the app): OTA Update
   

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hey guys, I Just Bought the 6+128GB variant of 6Z.i am used the device from atleast 6 Hours since i turned on from first time.but my device is Unable to detect an OTA update.it is stuck on that 1904.116,which is what i seen when i first switched on my device.i tried many times clicking on that check now button.every 30 minutes to see if it receives.tried with wifi and mobile data turned on.but no result.and yeah i already tried cleaning data of FOTA app from all apps.but it is not receiving updates.
 So,any idea guys,how to fix this thing.loved the device,but stuck on this.any help will be much appreciated.Thanks.

[KB007]

Thanks bro..... Appreciate 

[hemangpatel2430]

KB007 said:

Thanks bro..... Appreciate 

  Happy to help mate.Enjoy your 6Z...??

[Shivendra]

After updating manually what is the chance that for future update it will receive automatic notification, not need to update manually again or just have to update it manually for every update

[hemangpatel2430]

Shivendra said:

After updating manually what is the chance that for future update it will receive automatic notification, not need to update manually again or just have to update it manually for every update

 I already chat to customer care,and they assured me that i don't need to worry about the future updates automatically instead of doing this 2 updates via manual process.they said there is ongoing server tendency issue from their side that preventing server pushing these 2 updates,so they said update manually for time being,and don't worry about the future updates,it will recogize...so all good.??