Stuck blue pixel, I think.

[troyharris279]

Hey guys, I noticed that there's a very small, and almost unnoticeable blue pixel that is stuck on my Zenfone 6 when the brightness is all the way up. On a black background. I was wondering if this is going to go away on its own down the line, or will it persist? I'm going to try some stuck pixel fix methods online and some apps overnight to see if it'll work, but I'd like to get to know someone else's opinion on it. Or even from Asus themselves. Thanks for reading this and hopefully this can be up for anyone else going through this.

[kk454347]

troyharris279

https://zentalk.asus.com/en/discussion/comment/50871#Comment_50871

Wait, so you're telling me you can't see that blue dot that's the stuck pixel that's circled in white? It's pretty noticable, and you can see it clearly, but I'll try again with my other families phones.

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I see the stuck blue pixel but not sure what steps you can take, maybe contact ASUS if anything

[troyharris279]

kk454347

https://zentalk.asus.com/en/discussion/comment/50872#Comment_50872

I see the stuck blue pixel but not sure what steps you can take, maybe contact ASUS if anything

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I'm glad someone else can see it. I'm already planning to send it in when everything has settled down, and even setup an RMA for the future. I just hope when I do they have available parts and don't send it back to me with only a factory reset like someone's case in the UK on Reddit.

[kk454347]

troyharris279

https://zentalk.asus.com/en/discussion/comment/50876#Comment_50876

I'm glad someone else can see it. I'm already planning to send it in when everything has settled down, and even setup an RMA for the future. I just hope when I do they have available parts and don't send it back to me with only a factory reset like someone's case in the UK on Reddit.

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no worries but how much of a problem would it be to operate with the blue pixel? Like is there cause for concern for other pixels to have that same blue pixel in the end?

[troyharris279]

kk454347

https://zentalk.asus.com/en/discussion/comment/50877#Comment_50877

no worries but how much of a problem would it be to operate with the blue pixel? Like is there cause for concern for other pixels to have that same blue pixel in the end?

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Well, sometimes when I'm viewing documents from work or watching something, it's pretty noticable when the brightness is up, and it's just a bit disappointing that this is on my unit. So far for an alternative, I'm keeping the dark mode off, since it's only available on dark mode, and I'm a bit worried for it in the future(Although paranoia pop's up when you know it's still there). I think the other pixels are pretty well and aren't showing any abnormality, just this one. Hoping more don't pop up or anything, but I noticed this a month around February 20th after getting it on January 17th.

[_jis_]

troyharris279

https://zentalk.asus.com/en/discussion/comment/50871#Comment_50871

Wait, so you're telling me you can't see that blue dot that's the stuck pixel that's circled in white? It's pretty noticable, and you can see it clearly, but I'll try again with my other families phones.

View post

No, I was able to detect the defective pixel in the circle, but I recommend you to take a really better photo for service that will be obvious at first glance. That's how it looks like it's not that serious because the photos are blurry and out of focus that you can hardly see it, even though I really believe you can see it clearly. Got it?