[Solved] Amazon prime not working in 1080p, not even working on 720p.

[sankalp_bondsha]

Amazon prime not working in 1080p, not even working on 720p. Fix this issue, make it working on 1080p. My poco fone F1 is working on 1080p on prime video. 

[Dhana]

I didn't got it yet . Do i have to restart my phone ?

[CH_ASUS]

skylerwolfe

https://zentalk.asus.com/en/discussion/comment/34162#Comment_34162

@Anders_ASUS any way you can bring up about US phone not working in HD?

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Let's give it some time, we can check with them again next week.

So far, we've got confirmation it is working in India, and also parts of Europe (not sure if it is regional or country based roll-outs) - but it should have been done to cover all ZenFone 6 regions.

[aarmohite]

Please rollout amazon prime hd support for zenfone 5z also.

[skylerwolfe]

CH_ASUS

https://zentalk.asus.com/en/discussion/comment/34230#Comment_34230

Let's give it some time, we can check with them again next week.

So far, we've got confirmation it is working in India, and also parts of Europe (not sure if it is regional or country based roll-outs) - but it should have been done to cover all ZenFone 6 regions.

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Forgot to reply to this post. Still no HD in the US on prime.

[Jitu]

I've spoken to Amazon and they said ASUS has to put a request through so that Amazon can whitelist devices that doesn't support HD streaming. While asus says that a FOTA update will be released soon that will make this happen. Need a clarification on this. Could anyone from the ASUS technical team comment on this?