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Zenfone 8 voice doesn't work but all Data functions (text, WiFi, etc) do

db34803
Star I

This is a follow-up to a conversation Colifin posted in 2023.  The same issue on the same phone.  Thursday morning I suddenly lost all Voice call capabilities: outbound and inbound.  Outbound calls would dial the number and then drop immediately.  In bound calls would go directly to voicemail.  I could still send and receive texts.  Removing the SIM card from Slot 1 and re-inserting it in Slot 1 did not solve the problem, neither did powering off and back on or doing a Network reset.  

Moving the SIM card from Slot 1 to Slot 2 finally solved the problem.   The phone has been in service since January of 2022.  It has worked flawlessly until this incident.  I don't think I had every has the SIM card out.  

Hope this helps.

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