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Restart issue after latest update.

Nikhilcnx
Star II
My Asus 6z  gets switched off automatically and restarts sometimes. This issue started after I have updated the phone today with latest FOTA update received. Also i have noticed some display issue after the update. Display was blacked out and showing some colour pixels automatically while i was using it. Also, when i switch off and switch on my phone, it keeps restarting itself before it switches on completely.
It's just 2 weeks old phone. If there is any issue with the software patch. Please fix it asap.
3 REPLIES 3

CH_ASUS
Community Legend II
Hi  
Are you referring to 16.1220.1906.174?
Manual download link here: https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS630KL/UL-ASUS_I01WD-ASUS-16.1220.1906.174-1.1.1-user.zi... 

If you are still suffering from random restarts, please contact your local Asus service channels for service help.


Br 
CH

sivamani242
Rising Star I
Hi I am also facing same problem , can you provide me solutiom

LP_ASUS
Community Legend I
sivamani242

Hi I am also facing same problem , can you provide me solutiom


View post
The advice is the same. If you can, perform a manual update of your firmware to the latest version.
Version .194 https://www.asus.com/us/Phone/ZenFone-6-ZS630KL/HelpDesk_Download/
If the issue persists, please contact your local ASUS service center.