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Power bank doesnt work

Giorgio80
Star III

‎08-01-2019 03:45 AM

I have an Anker QC 2.0 power bank and it doesnt work on Zenfone6.. the charge suddenly stops after 1 -2 mins.
What's the reason? Is it a bug?
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4 REPLIES 4

kooldude7285
Rising Star II

‎08-01-2019 06:58 PM

what's the output of the power bank... check the cables. try some other power bank.. 
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Giorgio80
Star III

‎08-02-2019 06:13 AM

  • Capacity:10500 mAh / 36.18 Wh
  • Output:5V / 2.4A, 9V / 2A, 12V / 1.5A
  • Input:5V / 2A, 9V / 2A
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Giorgio80
Star III

‎08-05-2019 12:39 AM

Anyone can answer to this?
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Kolorowezworki
Rising Star II

‎08-05-2019 02:47 AM

Giorgio80 said:
Anyone can answer to this?
Try to first connect cable to phone and then to powerbank. I had the same problem, because of reverse charging. 
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