Portrait mode and wide angle camere freezing/missing

[rahul_rkcians]

Please tell us some basic information before asking for help:
Model Name: Asus 6z
Firmware Version: 17.1810.2019.179
Rooted or not: not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Wide Angle & Portrait Camera V6.4.0.0_200724
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Cleared camera cache and also did factory reset problem still persist.

[Aryan202]

By the way did you try disabling and re enabling the camera app?
Disabling the app will reset the app to its factory version

[rahul_rkcians]

Averan

By the way did you try disabling and re enabling the camera app?

Disabling the app will reset the app to its factory version

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Yes I did. I even did factory reset but problem still persisted. But after today's update I think the freezing of potrait mode and wide angle mode has gone.

[rahul_rkcians]

Averan

https://zentalk.asus.com/en/discussion/41972/portrait-mode-and-wide-angle-camere-freezing-missing

Considering you've tried everything give this is a shot

https://us.v-cdn.net/6031231/uploads/4BL87TTU4Q5K/asuscamera-281-29.apk

I'll attach the link too : https://us.v-cdn.net/6031231/uploads/0260ZN8C0UWJ/asuscamera-281-29.apk

This apk is extracted from Zenfone 6 android 11

See if this apk works and if it solves your issue

View post

I just downloaded it and before I could install i got an OTA update which was some 65MB. I am not facing any problem now. Thank you.

[Utkarsharya]

Hi. It's 2023 and I am still facing this problem. What's your update version?