11-12-2019 01:31 AM
11-13-2019 12:52 AM
11-13-2019 02:55 AM
11-13-2019 04:27 AM
johan.appelgrenSame thing is happening to me... it's not like we can keep on restarting the deviceI'm also experiencing performance issues after the Android 10 update. It's fine just after boot but after a day or two turning on the screen, fingerprint unlock and app switching is slow or unresponsive. Lots of stuttering as well.
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11-13-2019 05:36 AM
11-13-2019 05:37 AM
Anders_ASUSJust today the fingerprint stopped working for me, on the lockscreen it said the fingerprint hardware isn't available, and Asus config updater was constantly crashing, a reboot fixed both though, and this is after a factory data reset keep in mind, it seems the system goes completely unstable after a few days without a restartA lot of things happen when updating to a new Android version and there will always be some users that experience weird bug. It's natural to hope that everyone else has the same issue and there's always a good chance that you find a couple of others that reports the same or similar issue.
We can't possibly test for every combination of settings and apps that are out there. The possible combinations are limitless and this is the case for any manufacturer. I would be surprised if there has ever been an update with any phone where there hasn't been one single user complain about new issues/bugs.
So for pretty much all these issues, I recommend to do a factory reset. Yes, I know. it's no fun. But it has to be done for those users that experience issues that isn't shared by everyone. This was very common back in the days when Android was an infant. Back then you had to buy a lottery ticket if you didn't have to reset your phone when upgrading to a new android generation
The slower fingerprint is a Q limitation that we're trying to find a workaround for. I should only happen if you let the screen go to sleep. So either increase your sleep time or set your Screen lock to automatically lock immediately instead of 5 or 15 seconds like most people are using.
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