Please tell us some basic information before asking for help:
- Model Name: Zenfone 6
- Firmware Version:
- Rooted or not: No
- Frequency of Occurrence: Always
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Love the phone you have built Asus. Great job!
However, I face an issue that concerns me. The phone is heating up while gaming (on medium settings, for e.g. PUBG) and even during charging. It heats so much that the phone refuses to charge and gives me a message to cool it down for a bit. I believe this should not happen. Could you please respond?
A fan of Asus forever,
K.
