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one side of my earphones stopped working (still in warranty)

panup310
Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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So yesterday my earphones stopped working i have bought the phone 4 months ago so i have 2 months of accessories warranty left so how can i get a new one or get repaired?

5 REPLIES 5

AmitGarde
Community Legend II
panup310

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

So yesterday my earphones stopped working i have bought the phone 4 months ago so i have 2 months of accessories warranty left so how can i get a new one or get repaired?


one side of my earphones stopped working (still in warranty)
Kindly take your earphones to nearest service centre and they will replace those for free if those are under warrenty without any damage done to it
Thanks! 😊

johnCforVTS
Rising Star I
Mine too... The left one stopped working a month ago ( i bought the device 5months ago ) is it possible for them to be replaced or repaired by warranty ?

AmitGarde
Community Legend II
johnCforVTS

Mine too... The left one stopped working a month ago ( i bought the device 5months ago ) is it possible for them to be replaced or repaired by warranty ?


View post
Every accessory has 6 months of warrenty so if your accessory have completed only 5 months than i suggest you to take your earphones to nearest service centre and get it replaced
Thanks!

luckasporto68
Star I
Estou com problemas no autofalate de baixo está com chiado e som estourado e as vezes troca para autofalate de cima.