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Notification sound clips and distorts after android 11 update

Grayfader
Star III
Please tell us some basic information before asking for help:
Model Name: ZS630KL
Firmware Version: WW_18.0610.2101.127
Rooted or not: no
Frequency of Occurrence: permanent
APP Name & APP Version (If your issue relates to the app): ZenUI
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hello!
After update to android 11 notification sound clips and distorts.
It feels like play starts from several seconds after begin of file, or ends before several seconds of end.
Any way to fix this in next update, please?
9 REPLIES 9

rcsl_contato
Star II
Same here. After the update, there were problems with notification sounds. They are cutting off after one or two seconds (sometimes).

AmitGarde
Community Legend II
Grayfader

Please tell us some basic information before asking for help:

  1. Model Name: ZS630KL
  2. Firmware Version: WW_18.0610.2101.127
  3. Rooted or not: no
  4. Frequency of Occurrence: permanent
  5. APP Name & APP Version (If your issue relates to the app): ZenUI

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Hello!

After update to android 11 notification sound clips and distorts.

It feels like play starts from several seconds after begin of file, or ends before several seconds of end.

Any way to fix this in next update, please?


Notification sound clips and distorts after android 11 update
There is new update coming please update and check again if issue still exists
This is new version .132👇
Admin

【Version】

18.0610.2101.132

【Model Name】

ZenFone 6 ZS630KL

【Release Date】

2021/02/04

Since the server pushes update notice to different serial numbers by batches, it may take some days for you to receive the FOTA notice. Thanks for your patience. You may tap “System updates” in [Settings] >[System] to check if there is new firmware available. Or, you can also try to manually update firmware by referring to the following link.

How to update firmware on my phone?

【Release Note】

  1. Fixed Sony Liv app crash
  2. Fixed 4G network issue in Telstra (Australia) 
  3. Fixed the order of apps in all apps list changed after rebooting
  4. Fixed the problem that under Hebrew (right language), the color temperature setting value is opposite to the applied effect

[210202]ZenFone 6 ZS630KL_US_18.0610.2101.132 (Android 11)
Thanks!

Anders_ASUS
Hall of Fame III
rcsl.contato

Same here. After the update, there were problems with notification sounds. They are cutting off after one or two seconds (sometimes).


View post
What happens if you change the sound?

Grayfader
Star III

amitgarde3

https://zentalk.asus.com/en/discussion/44315/notification-sound-clips-and-distorts-after-android-11-...

There is new update coming please update and check again if issue still exists

This is new version .132👇

https://zentalk.asus.com/en/discussion/44376/210202-zenfone-6-zs630kl-us-18-0610-2101-132-android-11

Thanks!


View post
Thanks for advice. Still no update via FOTA for me and no file to download from site. I think it is not certified for EU and RU yet, because file available on US site with notice "for TW/HK/US/ID/CA/BR SKU only, exclude EU/RU/JP/IN SKUs". BTW see nothing about sounds in update notes. But i will wait and try.

Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/151130#Comment_151130

What happens if you change the sound?


View post
You can see it on video, in a row all is ok, but after short delay first seconds of audio are clipped again: youtu.be/TGQvJZC-Q2s