Not receiving any notifications from security apps
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07-20-2020 03:23 PM
I don't k ow if this is an android issue or phone apps but I am not receiving any 2FA apps notifications(okta, duo or ms Authenticator) on the phone.
I have to go open the apps and then authenticate.
Is there a way I can turn off battery optimization completely as missing these notifications is not an option for me and I don't care about battery life?
Please suggest
I have to go open the apps and then authenticate.
Is there a way I can turn off battery optimization completely as missing these notifications is not an option for me and I don't care about battery life?
Please suggest
3 REPLIES 3

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07-21-2020 04:22 AM
Hi, Authenticator, MS Authenticator doesn't gives you notification. You need to go in app to see code.
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07-21-2020 10:34 PM
victor2020What about okta and duo?Hi, Authenticator, MS Authenticator doesn't gives you notification. You need to go in app to see code.
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They should give notification instantly, I can say if my internet is 500mbps and no other connection issues, why it never gives me prompt?
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07-21-2020 10:39 PM
I turned off all optimization for data and battery and will check if that helps.
I have also complained to okta and will see if something is wrong on their side
I have also complained to okta and will see if something is wrong on their side
