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My Asus 6z's camera isn't flipping instead a message is shown"camera cannot flip". Pls help

Please tell us some basic information before asking for help:
  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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37 REPLIES 37

utsavroy4
Star I
So guys I had the same issue where the camera was not flipping. Just try to upgrade it to latest version and remove your screen guard and back cover. It should resolve your error.

utsavroy4
Star I
princerosesinghdhillon

https://zentalk.asus.com/en/discussion/comment/75173#Comment_75173

Hey , i think its due to permanent blockage of proximity sensor by black edged screen guard or broken screen guard.

I am also facing the same problem with camera.

Also when i make a call the screen sleeps immediately.


View post
Remove your screen guard and try

guo_binwing
Star I
My Zenfone 6 present problem with camera. Not flipping.